Our story at Usermind

A great CEO I know once said to me that a CEO has two jobs: to make customers' lives better by delivering value and to develop and improve the lives of their team.

That’s what we're all about at Usermind. We're building a company we love, where people can find deep creative satisfaction. We want to build enterprise software that doesn’t just work — it actually delights the user. We want to dent the universe with daring ideas, and the measure of our success is whether our innovation makes our customers' daily lives better.

History has shown that building a passionate culture and beloved products lays the foundation for an enduring and successful company.

If we do that, we will have done well.

Michel Feaster, CEO & Co-Founder
CEO Signature

Company Leadership

Michel Feaster

Michel Feaster

Co-Founder and CEO
Michel is the co-founder and CEO of Usermind, responsible for company vision, strategic direction, planning, and execution. Michel’s enterprise software career spans almost 20 years with roles in sales, product, strategic marketing, and general management. Before founding Usermind, Michel was VP of products at Apptio, where she drove product strategy, defined the category and discipline of Technology Business Management, and helped grow the company from 30 to almost 400 employees.
David Talby

David Talby

Chief Technology Officer
As CTO of Usermind, David leads the architecture, design, and delivery of the Usermind platform. David has extensive experience in building and operating web-scale data science and business platforms, as well as building world-class, Agile, distributed teams. Previously, he was with Microsoft’s Bing group, where he led business operations for Bing Shopping in the US and Europe, and at Amazon, where he built and ran distributed teams that helped scale Amazon’s financial systems. David holds a PhD in computer science and master’s degrees in both computer science and business administration.
Loreen Milbrath

Loreen Milbrath

Chief Financial Officer
As CFO, Loreen brings deep experience building financial, legal, and physical infrastructure for rapid growth to Usermind. Prior to Usermind, she served as CFO of Swype, where she directed finance, human resources, facilities, and corporate governance, from day one through shipping 100 million software units and the sale of the company to Nuance Communications. Previously, Milbrath co-founded Melodeo and served as VP of Finance at Tegic Communications, where she built the finance organization and led an acquisition by AOL.
Forrest Hobbs

Forrest Hobbs

Chief Revenue Officer
As CRO, Forrest leads the scaling of Usermind to the enterprise and other verticals. Prior to Usermind, he served a long tenure as Senior VP of Worldwide Sales and Business Development at TeleSign, where he built the sales organization from the ground up and achieved over a $100 million run rate. Previously, Hobbs was one of the first employees at Frontbridge, growing the business to its eventual acquisition by Microsoft in 2005, where he went on to lead various worldwide sales and partnership programs, including Microsoft Office 365, and led transition of the Microsoft sales and partner model from packaged software to cloud services.
Arun Theivendirarajah

Arun Theivendirarajah

VP of Product
As VP of Product, Arun leads product strategy and execution. Prior to Usermind, he was the head of product management at RichRelevance, growing the product from a single-point solution serving a few clients to a portfolio of solutions that personalize the shopping experience for over 250 global retailers, including OfficeDepot, Tesco, and Nordstrom. Previously, he led development of website personalization and content delivery platforms at Amazon.
Ted Bardusch

Ted Bardusch

Chief Information Security Officer
As chief information security officer (CISO), Ted is responsible for all aspects of security and compliance for Usermind. Ted started out as a software developer then engineering team leader, never getting far from his passion for Information Security. After writing his own firewall a couple of times and winning CTF contests, his focus on security now provides Usermind’s customers with the comfort of knowing our systems are safe for holding their data. Recently, Ted brought about the work to obtain Usermind’s SOC2 Type II attestation in three areas with no exceptions noted. Ted also serves on the board of Ada Developers’ Academy, where he contributes to addressing the gender gap in software development. And he's a consummate geek.
Meredith Turner

Meredith Turner

Director of Human Resources
Meredith leads recruiting, HR, and culture at Usermind. With 18 years of recruiting experience specializing in technology, she has developed recruiting programs for candidates ranging from entry level to VP. Having a deep passion for helping people be successful, she achieved her PHR in 2012, and has led HR and recruiting teams for small to medium businesses, including startups. Meredith is Usermind's culture champion, and leads company philanthropy efforts, team events, and general fun.

Board members

Ben Horowitz

Ben Horowitz

Board Member, Co-Founder and Partner at Andreessen Horowitz
Ben Horowitz is a co-founder and partner at venture capital firm Andreessen Horowitz. Prior to a16z, Ben was co-founder and CEO of Opsware (formerly Loudcloud, acquired by HP in 2007 for $1.6 billion), and was appointed vice president and general manager of business technology optimization for software at HP. He serves on the board of many companies, including Foursquare, Jawbone, Lytro, Magnet, Okta, Genius, and Tidemark. Ben also pens his own blog, bhorowitz.com, where he covers everything from how CEOs should hire executives to how to minimize politics in your company.
Matt Murphy

Matt Murphy

Managing Director at Menlo Ventures, Partner Emeritus at Kleiner Perkins Caulfield & Byers
Matt Murphy joined Menlo Ventures in 2015 as a Managing Director. He focuses on multi-stage investments across enterprise infrastructure and mobile-first applications. Matt is a director of or works closely with the management teams of AppDynamics, Drawbridge, Egnyte, Insidesales.com, InstartLogic, PernixData, Puppet Labs, SessionM, Shazam, and Simplivity. Previously, Matt was a General Partner at Kleiner Perkins Caufield & Byers for over 15 years. In addition to these investments, he was an observer at Google, launched the iFund in ’08 (a collaborative initiative with Apple to build the defining applications on the iOS platform), and led KPCB’s investments in AutoNavi and Aerohive Networks.

Investors

Andreessen Horowitz

Andreessen Horowitz

Andreessen Horowitz is a stage-agnostic venture capital firm that provides seed, venture, and growth-stage funding to the best new technology companies. Founded by Marc Andreessen and Ben Horowitz, Andreessen Horowitz helps entrepreneurs become successful CEOs and build important and enduring companies. Among its 60 investments are Facebook, Foursquare, Okta, Box, Skype, Twitter, Nicira, and Instagram.

CRV

CRV

CRV (formerly Charles River Ventures) is an early-stage venture capital firm that takes a value-added, hands-on approach to support its portfolio companies. CRV is dedicated to helping exceptional entrepreneurs turn their ideas into the next category leaders in high-growth technology and media sectors. Among its investments are Yammer, Zendesk, Twitter, Netezza, OneLogin, and Intellectual Ventures.

Menlo Ventures

Menlo Ventures

Menlo Ventures provides capital for seed through growth technology companies in the consumer and enterprise sectors. Founded in 1976, Menlo’s portfolio includes 70 public companies and over one hundred mergers and acquisitions. Throughout the firm's history, their deep network of portfolio entrepreneurs, angels, and advisors have been a key resource made available to all of the Menlo family of investments.

SV Angel

SV Angel

SV Angel is a San Francisco-based angel firm founded by investors Ron Conway and David Lee. SV Angel provides capital investments to early-stage companies focused on the internet, eCommerce, and information technology markets.