Sales Development Representative

Contract-to-Hire Position in Seattle, WA


There has been a shift from on-premise to cloud technology, with major investments in cloud applications for web analytics, marketing automation, CRM, customer success, and finance. But with all the benefits companies receive from these cloud apps, they now have to contend with the challenges that arise from disconnected processes and siloed data. Siloed apps can fragment the customer experience, and inhibit a company’s growth.

That’s why we built a solution to solve this universal challenge by turning large, disconnected sets of data into action. Usermind is a startup with big, daring goals. Our ideal candidate will have a passion for how technology can change business and an unwavering obsession with customer success. You should also have a curious mind and strong desire to be part of a diverse team on the cusp of creating the next major category in SaaS.

Here at Usermind, we’re makers and doers. With a small, rapidly growing, and laser-focused team, it’s time to scale growth to address a massive market opportunity. We’re looking for someone who will make a major impact and evolve with the company.

What you’ll do:

As a key member of our revenue engine (the sales team!), you will focus on delivering high-quality, well qualified, impact-making leads and opportunities.

You need to have a hunter’s mentality, determination, and tenacity to develop new and relevant leads in partnership with our Directors of Business Development. As the first point of contact for our C-Suite targets, you will have superior professional presence and a communication style that sets the tone and opens the door for effective sales follow-up and successful sales engagements. You will be pitching a hot, relevant market (customer engagement), so every day is a fun new adventure. Your achievements will be highly visible at all levels of the company, and every win will be celebrated!

Send us your resume if:

  • You are a honeybadger. You have aggressive prospecting goals, and you think success is consistently exceeding them
  • You are an innovator and never cease to evolve your methods and process to continue to scale growth
  • You are a collaborative team member committed to helping your team exceed their quota
  • You appreciate a clear discovery process, and how you guide prospects seamlessly through it
  • You know how to network and create your own success through creativity and you can prove it
  • No objection is too big, and persistence is in your DNA
  • You know how to maneuver through and keep a structured process on track
  • You have proven ability to craft clear, concise, compelling messaging based on constantly changing inputs and learnings about our business and tailor, evolve and adapt that messaging to different audiences on the fly
  • You continually iterate on processes and procedures to ensure efficiency and growth
  • You have thrived in a rapidly changing environment while maintaining high-quality output
  • You have a positive mindset, focused on delivering results
  • You are awesome at building relationships at all levels of an organization
  • You have an understanding of SaaS products, or the ability to quickly learn the space
  • You are competitive, tireless, and driven
  • You welcome both success and failure to drive learnings into improving yourself and your process
  • You have a degree in business or commensurate focus or work experience

Usermind is a 2016 Washington’s Best Place to Work, and every team member makes a huge impact daily. Usermind is an equal opportunity employer, and we celebrate our diverse, creative, collaborative team.

Want to make life easier for thousands of marketers, engineers, sales, and support people? Join our adventure.

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