Personalization

Why Integration Won't Solve Your Customer Experience Problem Why Integration Won't Solve Your Customer Experience Problem
iPaaS is solving part of a big challenge faced by most enterprises — unifying customer data to drive better CX. But how do you turn that data into action?
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Does Your Marketing Pass the Turing Test? Does Your Marketing Pass the Turing Test?
Human mimicry isn't the only way to prove intelligence — but for companies aspiring to win with world-class, data-driven customer experience, it should be a goal.
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Want to Build a Better Enterprise Customer Experience? Do These Five Things Want to Build a Better Enterprise Customer Experience? Do These Five Things
What are the most common barriers to delivering a stellar customer experience? Find out how CRM systems, ownership, and strategy impact customer satisfaction.
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Improve End-to-End Customer Experience with our Desk.com Integration Improve End-to-End Customer Experience with our Desk.com Integration
Want to know what your customer is experiencing, before they reach out with an issue? What if you could use other data to create a support ticket on their behalf?
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Bring Contextual Data to the Full Customer Lifecycle with our Amazon Redshift Integration Bring Contextual Data to the Full Customer Lifecycle with our Amazon Redshift Integration
So you have customer data in a warehouse or database. Here's how to connect it to other systems, so you can orchestrate better CX — without code or queries.
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Behavior-Driven Personalization with Usermind's Mixpanel Integration Behavior-Driven Personalization with Usermind's Mixpanel Integration
Your customers aren't segments — they're people! Start building better experiences for them, based on real-time product analytics.
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Dear [First_Name], There's a Better Way to do Personalization Dear [First_Name], There's a Better Way to do Personalization
Think that inserting stale data like someone's name and company make your emails more relevant? Think again.
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